bulcore.com/contact

We’re here.
One team, one inbox.

No bots. No ticketing maze. Every message goes to the same team that builds BULCORE. We read everything and we respond.

Why people trust BULCORE

Three things that are non-negotiable.

Your Topics are always private
This is an architectural guarantee, not a policy setting. No teacher, institution, teammate, or BULCORE employee can ever see the content of your Topics. There is no database path that allows it. It is how the platform is built.
Your data never trains AI models
Zero. Not by BULCORE. Not by any connected AI provider. Our agreements with every AI provider contractually prohibit the use of your data — prompts, Notes, Topics, or anything else — to train or fine-tune any model.
You own everything you create
Full ownership. Full export. Full deletion on request. Your Notes, Topics, Projects, and generated documents belong to you — not to us. We delete everything when you ask. On average within one business day.
How we can help

What to expect when you write.

General Inquiries
Questions about the platform, features, how things work, or anything else on your mind.
5 business days
Institutional & Partnership
Universities, colleges, and research institutions interested in deploying BULCORE. DPA requests welcome.
3 business days
Privacy & Data Requests
Access, correction, deletion, portability, or any question about how your data is handled.
45 days (CPA)
Security Incidents
Suspected unauthorized access, vulnerabilities, or anything security-related. Subject line: SECURITY.
Immediate triage
Billing & Subscriptions
Charges, plan changes, refund requests, or anything related to your subscription.
2 business days
FERPA & COPPA
Student record requests, parental consent concerns, or compliance questions. Subject line: FERPA or COPPA.
1–30 days
Our commitment
BULCORE was built around one conviction: the most valuable thing in any learning or research process is the human mind doing the thinking. When you write to us, a human reads it. That is not a promise we will ever automate away.
One address. Always.
support@bulcore.com
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